Wix setup guide
How to start selling on Wix
Hertwill's Wix dropshipping app makes it easy to add high-quality dropshipping products from European and US brands to your Wix store. Here is the step-by-step guide on how to get started.
Installing creates your Hertwill account.
What you do
Six steps to your first sale
Work through these in order. Everything after step six happens without you.
Install the Hertwill app
Install Hertwill from the Wix App Market. That creates your Hertwill account automatically, using the email address on your Wix account — we email you a link to set your password. If you already have a Hertwill account on that email, your Wix store is simply added to it. From then on you can open Hertwill from your Wix dashboard under Apps → Manage Apps → Hertwill, and you are logged in automatically.
The password link does not work
Password links work only once. If yours has expired, request a new one on the Lost password page and always open the newest email.
Add products to your Import List
Browse products from the Hertwill catalogue and add them to your Import List. All prices are wholesale. Hertwill stocks the items and handles the shipping, so you do not need a warehouse or to deal with deliveries.
Some brands need approval first
Some brands require approval before you can sell them. Click "Apply for a Brand" — if your store is professional and trustworthy, you can expect quick approval.
Sync products to your Wix store
Open your Import List, choose the product language, set your margin and price endings, and adjust individual prices if you like. Then click "Sync to store". The products appear in your Wix catalogue right away — visible to customers, with images, variants and your sales prices.
Editing in Wix is fine — with four exceptions
Images, titles, prices and descriptions are all safe to change in Wix. Do not change SKUs or stock settings, duplicate products, or combine different Hertwill products under one product — that breaks stock syncing and order fulfilment. To remove a product from your store, delete it from the My Products list in Hertwill.
Pick your plan
The free plan lets you sync up to 5 products and take 10 orders per month. If you want to add more, upgrade to one of our paid plans. All paid plans start with a free 3-day trial and are billed through Wix.
Moving to a cheaper plan, or cancelling
First cancel your current plan under Manage Apps in your Wix dashboard, then pick your new plan in Hertwill. The same applies when you move from a yearly plan to a monthly one.
Get your Wix store ready to accept orders
Hertwill handles the products and fulfilment, but a few things must be set up on the Wix side before your first sale.
Add your payment card
Go to Billing & Invoices in your Hertwill account and add a bank card. We charge the wholesale price of the products and the shipping cost before we ship the order, so without a card on file your orders cannot be fulfilled. If you operate as a company, enter your company details on the same page and your invoices are issued accordingly.
This card is not your plan
Your Hertwill plan is billed through Wix. The card you add here is used only to pay for orders — the wholesale price and shipping cost of the products your customers buy.
What we handle
After that, it runs without you
Once a customer places an order, the whole cycle is automatic. You never forward an order or request fulfilment.
Stock stays in sync
Hertwill updates product availability in your store automatically. When a supplier runs out, the product shows as out of stock on your site; when it is available again, it comes back. There is no stock for you to manage.
We receive the order as soon as it is paid
You never forward an order or request fulfilment.
If you accept manual (offline) payments
For cash or bank transfer, open the order in your Wix dashboard and use Collect Payment → Mark as Paid once the money arrives. Fulfilment only starts after Wix shows the order as paid.
We charge your card, then ship
The wholesale price of the products and the shipping cost are charged to the card on your Hertwill account, and then we pack and ship the order from our fulfilment locations.
Tracking appears in Wix automatically
As soon as a parcel ships we mark the items fulfilled on the order in your Wix dashboard and attach the tracking number. An order that ships in more than one parcel gets a tracking number for each parcel.
Your customer hears from your store, not from us
Wix sends its standard shipping-confirmation email — with the tracking number — in your store's name. You can review and customise this email, and make sure it is active, in your Wix dashboard under Checkout Settings → Emails & Notifications.
Mixed orders are split for you
If your store also sells products that do not come from Hertwill, we fulfil only the Hertwill items. The rest stay yours to fulfil, and Wix tracks them separately on the same order.
Delivery takes 3–8 business days, 4–10 in the UK
Most orders arrive in 3–8 business days in the EU and US, and 4–10 business days in the UK.
Statuses, tracking and invoices stay in one place
All order details are available in the Orders section of your Hertwill account.
Start selling on Wix
Install the Hertwill app from the Wix App Market, then add products from the catalogue to your Import List.