How to start selling on Woocommerce?

Here’s everything you need to know to connect your store with Hertwill.

1. Register your Hertwill account here.

2. Generate API keys for Hertwill:

• Navigate to your store: WooCommerce -> Settings -> Advanced -> REST API -> Add Key.
• Make sure permissions are set to Read/Write and you are logged in as a shop-owner or admin-level user.
• Insert generated API keys in the Store Integrations tab in Hertwill and press Save.

3. Browse products and add products:

• Choose products from the catalog you would like to sell in your store and add them to your Import List.
• Press Sync button in the Import List and products will appear in your store shortly.
• All prices are wholesale and exclude VAT. Change prices and product descriptions in your store’s admin panel.

4. Start selling:

• Most brands available for dropshipping through Hertwill are designer brands, each backed by designers who take great pride in their work. Although many products are available to add to your store immediately, some brands require approval before you can start selling their products. When you add a product to your Import List and see the ‘Apply for a Brand’ option, this indicates that the brand requires approval. By pressing this button, you notify the brand of your interest in selling their products. Approvals come in quickly, as long as your store looks nice and trustworthy.
• Press the Sync button in the Import List and products will appear in your store shortly. Remember to adjust the sales price according to your desired profit margin.

5. Paying for orders:

• Navigate to the billing details in your Hertwill account and add your bank card information. We charge you for each order before shipping it out. We are unable to fulfill your order if your bank card is not added.
• If you have any questions regarding billing, please email us at hello@hertwill.com or reach out to our customer support team via live chat.

6. Order fulfillment:

• Congratulations on your first order! Once you’ve sold an item, we will receive the order automatically thanks to the integration and take care of order fulfillment, including packaging and shipping.

• Delivery times: Delivery times depend on the destination and product; most orders are delivered within 3-7 working days in the EU.

• Tracking: All your orders with tracking numbers are seen on your Hertwill’s account at Order’s view.

• Invoices and customer service: Invoices for your orders can be found under Order’s view. If you or your customers have any questions, or if a customer wants to cancel, exchange, or return an item, please email us at hello@hertwill.com or contact our customer support team via live chat.