How to start selling on Shopify?

Hertwill’s Shopify app lets you swiftly add high-quality dropshipping products from selected European brands to your store. Here’s everything you need to know.

1. Install the Hertwill app: Log into your Shopify store and download the Hertwill app from the Shopify App Store. After installation, you’ll be automatically directed to Hertwill’s login page. If you don’t have an account yet, please register for one.

2. Browse products and add to your Import List: All prices are wholesale. We stock items and ship out orders, so you would’t have to have a warehouse and deal with deliveries.

3. Start selling:

• Most brands available for dropshipping through Hertwill are designer brands, each backed by designers who take great pride in their work. Although many products are available to add to your store immediately, some brands require approval before you can start selling their products. When you add a product to your Import List and see the ‘Apply for a Brand’ option, this indicates that the brand requires approval. By pressing this button, you notify the brand of your interest in selling their products. Approvals come in quickly, as long as your store looks nice and trustworthy.
• Press the Sync button in the Import List and products will appear in your store shortly. Remember to adjust the sales price according to your desired profit margin.

4. Setup your Shopify store:

• Order fulfillment settings: Enable automatic fulfillment to send orders to Hertwill automatically. Go to Shopify Settings-> General-> Order processing and check the box next to ‘Automatically fulfill the order’s line items.’

• Collect phone numbers during checkout: It’s crucial to collect a phone number during checkout, as we need it for order fulfillment. To make this field required in your Shopify store, go to Settings -> Checkout and mark the ‘Shipping address phone number’ as required.

5. Paying for Orders:

• Navigate to the billing details in your Hertwill account and add your bank card information. We charge you for each order before shipping it out. We are unable to fulfil your order if your bank card is not added.
• If you have any questions regarding billing, please email us at hello@hertwill.com or reach out to our customer support team via live chat.

6. Order Fulfilment:

• Congratulations on your first order! Once you’ve sold an item, we will receive the order automatically thanks to the integration and take care of order fulfilment, including packaging and shipping.

• Delivery times: Delivery times depend on the destination and product; most orders are delivered within 3-7 working days in the EU.

• Tracking: All your orders with tracking numbers are seen on your Hertwill’s account at Order’s view.

• Invoices and customer service: Invoices for your orders can be found under Order’s view. If you or your customers have any questions, or if a customer wants to cancel, exchange, or return an item, please email us at hello@hertwill.com or contact our customer support team via live chat.