How to start selling on Woocommerce?

Register your Hertwill account here.

• Generate API keys for Hertwill:
  1. Navigate to your store: WooCommerce -> Settings -> Advanced -> REST API -> Add Key.
  2. Make sure permissions are set to Read/Write and you are logged in as a shop-owner or admin-level user.
• Insert generated API keys in the Store Integrations tab in Hertwill and press Save.

• Choose products from the catalog you would like to sell in your store and add them to your Import List.
• Press Sync button in the Import List and products will appear in your store shortly.
• All prices are wholesale and exclude VAT. Change prices and product descriptions in your store’s admin panel.

Some brands don’t require approval. See the list of brands here. You can add these brands to your store now. Press the Sync button in the Import List and products will appear in your store shortly. Remember to adjust the sales price according to your desired profit margin.

Most of the products we provide are from designer brands and require their approval before you can sync them to your store. If your store is professional and trustworthy, you can expect quick approval. Learn more about brand requests and what is essential for quick responses.

Navigate to the billing details in your Hertwill account and add your bank card information. We charge you for each order before shipping it out. We are unable to fulfil your order if your bank card is not added.

If you have any questions regarding billing, please email us at hello@hertwill.com or reach out to our customer support team via live chat.

1. Congratulations on Your First Order! Once you’ve sold an item, we will receive the order automatically thanks to the integration and take care of order fulfilment, including packaging and shipping. Please ensure you have turned on automatic fulfilment (see point 5).
2. Delivery Times: Delivery times depend on the destination and product; most orders are delivered within 3-7 working days in the EU.
3. Orders: All your orders with tracking numbers are seen on your Hertwill’s account at Order’s view.
4. Invoices and Customer Service: Invoices for your orders can be found under Billing & Invoices. If you or your customers have any questions, or if a customer wants to cancel, exchange, or return an item, please email us at hello@hertwill.com or contact our customer support team via live chat.